Terms of Service

Welcome to ToureSIM services. Please read these Terms of Service carefully. By using our services, you agree to comply with these terms.

Service Description

ToureSIM provides global eSIM data services, enabling users to conveniently connect to the internet while traveling. We partner with global carriers to offer quality mobile data services. Service content may vary based on your location and selected plan.

User Account

Using our services requires creating an account. You should:

• Provide true and accurate registration information
• Keep your account password secure and be responsible for account activity
• Notify us immediately if you discover unauthorized use of your account

Purchase and Payment

Regarding purchases and payments, please note:

• All prices are in the displayed currency and may include applicable taxes
• Payments are processed through secure third-party platforms (such as Stripe)
• Upon successful purchase, eSIM information will be sent to your registered email

eSIM Usage Terms

When using eSIM services, please follow these rules:

• eSIM is for personal use only and cannot be transferred or resold
• Please activate within the validity period after purchase
• Data should be used for lawful purposes; illegal activities are prohibited
• Service may be throttled or suspended after exceeding plan data

Refund Policy

Our refund policy is as follows:

• Unactivated eSIMs can be refunded in full within 7 days of purchase
• Activated eSIMs are generally non-refundable
• eSIMs that cannot be used due to technical issues may be refunded after verification

Disclaimer

Network service quality is affected by various factors, including but not limited to local network coverage, carrier conditions, and device compatibility. We strive to provide stable service but do not guarantee uninterrupted or error-free service. We are not liable for service interruptions caused by force majeure.

Limitation of Liability

To the maximum extent permitted by law, ToureSIM shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services. Our maximum liability shall not exceed the fees you paid for the relevant service.

Intellectual Property

All content on the ToureSIM website and services, including but not limited to text, images, logos, and software, is protected by intellectual property laws. Unauthorized copying, modification, distribution, or other use of this content is prohibited.

Governing Law

These Terms of Service are governed by the laws of the People's Republic of China. In case of disputes, both parties should first attempt to resolve them through friendly negotiation. If negotiation fails, either party may file a lawsuit with a court of competent jurisdiction.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: kefu9499@gmail.com